returned home to the States from Vietnam. Ken decided that he wanted to help his community in
a way that he enjoyed. Building and working with his hands came naturally to Ken. He earned
his contractor’s license and got to work right here in Polk County. K.L. Smith has exclusively
provided high-quality work for Polk County residents throughout the years, his commitment to a
quality job at a fair price, earned him the reputation for being the best in the business.
Ken, being a working father, often brought his young son Ryan to the job sites and
passed on the knowledge of construction, commitment to integrity, and pride that comes with
putting the Smith family name on every job. Over time Ryan’s childhood friend James (J.R.)
came on board and was already well aware of the high expectations of Mr. Smith. Timeliness,
customer relations, quality work, clean job sites and customer satisfaction were a high priority
then and still are now.
At the turn of the century, Ryan began taking a more active role in leading the company.
Ryan’s innovative thought process and determination brought youth and new skill sets. This
change in leadership allowed KL Smith to continue to evolve with the help of technology and
modern materials but never losing sight of the commitment to quality, integrity and
the craftsmanship that K.L. Smith was founded on.
Now, being in the roofing industry for over 20 years themselves, Ryan and J.R. have
identified the common mistakes other roofers often make and developed a list of standards and
practices to help avoid those errors on every job. Setting high standards of performance starts
with organization and training. These standards are considered on each job, from customer
service to workmanship. Here at K.L. Smith, we only hire the best and provide them with
instructional training, guidance, and tools to be proactive and proud of their work. We continue to
follow through with the same high expectations Ken insisted on from the beginning.
In 2020 K.L. Smith installed their 10,000th roof in Polk County and has continued to
maintain a 5-star reputation of excellence. Chances are, KL Smith has provided a roof for your
friends, family members, or your neighbors. Just ask around. Our word-of-mouth reputation is
something we are very proud of. If you are in the market for a new roof or need a repair, let our
team, with decades of experience, come out and give you a free honest consultation about the
condition of your roof and give a recommendation for how it can be improved upon and
guaranteed for life.
Chamber of Commerce Award
Ryan S , James (J.R.) M , Trena A , Justin Y.